Privacy Policy

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Last updated: 25/02/2026

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Thank you for visiting Jem Engines Ltd (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, share, and protect your personal data, and your rights under UK and EU data protection laws.

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Please read this policy carefully. By using our website, you agree to the terms described.

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1. Who We Are:

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Website: www.jemengines.co.uk
Controller: Jem Engines Limited 
Registered Address: 23a Polmont Road, Laurieston, Falkirk , Scotland , FK2 9QQ 
Contact Email: info@jemengines.co.uk
Contact Phone: +44 1324 633266

We are responsible for your personal data under the UK GDPR and applicable local laws.

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2. Data We Collect

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We may collect and process the following personal data:

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Information You Provide Directly

• Name

• Email address

• Phone number

• Billing/shipping address

• Account login details

• Messages or support requests

Automatically Collected Information

• IP address

• Device details

• Browser type

• Pages visited

• Cookies and tracking data

Optional Data

• Profile photos

• Social media information (if you link accounts)

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3. How We Use Your Data

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We use personal data for these purposes:

Purpose Legal Basis

Provide and maintain services Contract

Respond to inquiries Legitimate interests

Personalize user experience Legitimate interests

Analytics and improvement Legitimate interests

Fraud prevention & security Legal obligations

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4. Cookies & Tracking

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We use cookies and similar technologies to:

• Improve website performance

• Enable features (e.g., login sessions)

• Understand user behavior

You can control cookies via browser settings. For more, see our Cookie Policy [link if separate].

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5. Who We Share Data With

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We may share your data with:

• Service providers (hosting, analytics, payment processors)

• Legal authorities when required by law

• Affiliates and business partners only when authorized by you

We do not sell your personal data.

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6. International Transfers

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Your data may be transferred outside the UK/EEA.

Where transfers occur, we implement safeguards such as:

• EU Standard Contractual Clauses

• Adequacy decisions

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7. Data Retention

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We retain personal data only for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Specific retention periods include:

• Account data: retained until account deletion + 6  months

• Transaction records: retained for 5 years

• Analytics data: retained for 6 months

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8. Your Rights

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Under UK GDPR and GDPR, you have rights to:

✅ Access your personal data
✅ Correct inaccurate information
✅ Delete your data (“Right to be forgotten”)
✅ Restrict processing
✅ Object to processing
✅ Data portability
✅ Withdraw consent

To exercise these rights, contact: info@jemengines.co.uk 

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9. Legal Basis for Processing

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We process your data based on:

• Contract: To fulfill our services

• Consent: When you sign up or opt in

• Legitimate interests: For analytics, security, and service improvement

• Legal obligations: Compliance with law

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10. Security Measures

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We implement appropriate technical and organizational safeguards, such as:

• Secure servers/SSL encryption

• Firewalls

• Access restrictions

• Regular backups

However, no system is 100% secure. If a breach occurs, we will notify affected users and authorities as required.

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11. Children’s Privacy

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We do not knowingly collect or process children’s personal data under 16. If we become aware, we will delete it immediately.

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12. Changes to This Policy

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We may update this policy from time to time. The updated version will have a new revision date.

We recommend checking this page periodically.

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13. Contact Information

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If you have questions, requests, or concerns about privacy, contact:

📧 Email: info@jemengines.co.uk
📞 Phone: +44 1324 633266
🏢 Address: 23 Polmont Road Laurieston, Falkirk